escape room faq

What's it like?

Picture this: you're "locked" in a room (not really locked) with a team of up to 10 players - friends, family or co-workers, it's up to you. You watch a briefing video about your mission, and a countdown timer shows 60 minutes remaining. You look around the room: a locked cabinet, strange markings on the wall, weird noises... WHAT DOES IT ALL MEAN? Only by working together and solving puzzle after puzzle will your team find a way out before time runs out. The clock is ticking...

Who can play?

For safety, and because of the abstract reasoning involved, our games are for players ages 9 and up. Players ages 9-15 must be accompanied by a responsible adult, and all players under 18 must bring a waiver signed by a parent or guardian. Because our games are active and many puzzles require dexterity and sensory perception to solve, they may not be suitable for guests with limited mobility or sensory impairments. Please contact us for details, and we will do our best to accommodate you.

Parties? Team-building?

Yes and yes! We host birthday parties for ages 9 and up, and our rooms are perfect for team-building for companies large and small. Each room fits 8-10 players comfortably, and larger groups can book games back-to-back. See our party packages for group sizes and pricing.

Are there different games?

Yes! In the Sorcerer's Study, you search for clues and solve puzzles to uncover hidden chambers and secrets. In Under the Radar, you and your crew are aboard a high-tech submarine facing equipment failure, and you have to make an emergency ascent. Each room fits 8-10 players comfortably. For more about each game, including storyline and difficulty, check out our Games page.

How do I get tickets?

Our games are $25 per person, with a minimum of 2 players per room. Spots go fast, so if you and your friends, family or co-workers have a particular date in mind, we suggest booking as soon as possible. You can also check out our Escape Room packages.

Is it scary? Is it safe?

Our games may have some thrilling moments, but they are not scary. They are 100% safe: you are never actually locked in, so you can leave any time you'd like, even if you're just feeling uncomfortable or need to use the restroom. Our game master provides clues along the way to make sure you're having fun, not getting frustrated. Every room has cameras for your safety.

What if I need to cancel/change my booking?

Like a show or concert, our games start at set times and space is limited. However, we understand that plans change. If you give us more than 7 days' notice, we will give you a full refund. Changes made within 7 days of your reservation are eligible for a credit toward a future visit.